Info Fairing Solutions

heard good things about them, would eb interested to know how they stack up compared to oem as im doing the bodywork on mine pretty soon

 

Have you got a website link for this mob... I used someone called fairing solutions australia for a 3LN6 set... they arrived with the wrong headlight and tail light pieces (for a 3LN1). After payment was made, communication was slim and I didn't even receive a tracking number until the box was basically on my door. I was just about ready to file a chargeback because I'd heard nothing for weeks/months.

Better off dealing directly with ebay/aliexpress sellers IMHO

EDIT: Yeah this is the same mob... same website, different domain. I'd avoid them to be honest.

http://fairingsolutions.com.au/

http://fairingsolutions.co.uk/

 

Looks cool....

 

This model is compression/Press molded. Many older models are unless they are a high volume sale and then they are almost always injection moulded. Sadly for these older bikes there are no injection kits available at present and its a shame as they are really great classic older bikes. They are not as perfect as the factory OEM fairings but the best that's currently available and I have sold a number of them with no bad feedback so far. If your looking for a perfect restoration the one real way is to repair and paint /decal OEM panels but its does get pricey if you want a perfect job. These kits we sell are a good compromise at a reasonable price point.

 

The reason for this is because Steven ripped off his customers the same as him and a number of other Chinese suppliers have done in the past and no doubt will do in the present also. I bought his domain name when I saw it was available as it seemed like a good thing to do. Unfortunately for his customers I have no idea what he is now doing but I did see a while back that he was selling race kits. To be fair on him I have a feeling that his Chinese supplier did a runner on him as I think I know who he was dealing with and the factory was dodgy as. Still ripping off your customers is always bad for business.

My number on my websites is a NZ number because I have been in NZ for around 4 years due to a number of personal circumstances. My business was setup and registered in Australia as that was where I was living until I came back here.

The business is soon going to be a NZ business as I am not going to end up going back to Australia and will be moving the business here back to NZ my home country.

 

Yes taking confirmation pics saves loads of headaches for my business and for my customers and we do this with almost all the orders we take these days. The down side is that it delays production and delivery times but overall I believe its a better process.

The only other issue is that if the factory do make a mistake and on occasion they do it also delays the process and they then have to rub panels back re-apply paint and decals and this can take around 5-7 more days and then we once again must take confirmation pics. Its a right pain in the ass when the factory dont pay enough attention but sadly its part of life and we have to deal with it. This particular order here is not overly complex except for the relationship of the red decals to the tail section. The issues being that a OEM factory will have jigs or robots placing decals in 100% the same spot every time but a small factory has workers doing that same job by hand.

To produce a decals and place it perfectly exactly the same as a OEM factory is not easy to do and we always say that we will try to match an item as close as we can but we dont guarantee a 100% color decal match as we cant do that. For 99% of our customer they are happy enough with that but of course some customers will never be happy and we cant expect to please every single customer even though we would like to do so.

 

All suppliers are re-sellers of course and yes Fribest was a company that sold direct to the public but they had a few issues mostly do do with lack of product knowledge and translation of customers requirements into reality.

All decent factories and there are only a few will not sell direct unless your purchase power/orders per month is decent and for a customer trying to buy a one off kit they simply wont deal with you.

I know that people buy direct from China and yes some smaller factories will sell to you and some customers get lucky and some get a terrible product with no backup at all. Its the risk we all take when we buy from smaller retailers to try and save a few dollars. My customers buy from me because i remove the risk for them and they get to deal with a person they can contact to get answer and translate when they want into reality. I know that I wont get all people who want to a buy a kit and I also wont be able to make every customer happy but I do the best I can and get a lot of good feedback and on occasion a customer who I could not make happy. Its a tough business to be in with a lot of complexities, far more that meet the eye but I have a passion for motorbikes and quite enjoy doing it.

 

Not this kit we list it as a compression mould, its all in the product information ( more info) link. Many others later model kits we sell (about 90% of what we sell) is injection moulded.

 

I remember this order and we did have an issue as it was before we started taking the confirmation pics and the factory accidentally produced the wrong headlight for this kit. But whats not told here is that we did replace the headlight fairing and we also did not recover the one that was sent so the customer here could have resold that one if he so choose to do so. The issue with timing was an issue because I had to go back and forth a number of times to confirm with the factory what the issue was and then get them to correct it.

Whenever there is an issue like this it is time consuming to correct as the parts have to be reproduced from scratch and then resent. Production on compression moulded parts takes longer about 10 days and then shipping is about 5-7 days provided its not held up by customs. There is not a lot to say to a customer during the production process until the part or kit is sent. Also there is a lot of communication to confirm requirements and time-frames and the customer never sees this as it all happens behind the scenes. This process did not takes months and I will find this order and post the details around it so everyone can see the full process.

To be fair on the customer here I think that there are better ways of dealing with the issues and its something I am improving all the time to try and make it more seamless for all my customers.

 

Good to see that you're on here - most others wouldn't bother.

I should say that the reason I said what I said above was only because of what I saw as a lack of communication at the time - I can't recall clearly as it was a while ago now, but I don't think I got the tracking number until the big box showed up on the doorstep.

The fairings themselves were fine as far as the plastic quality goes. I've never had any aftermarket fairings that have the holes lined up perfectly so I can't complain about that, plus I didn't have to drill new ones to make them fit.

The paintwork was a good reproduction considering the photos I gave you guys to work with. The fianl clearcoat was very good though. There were some colour difference on lettering, like the Yamaha/EXUP lettering being white instead of silver (not an issue as the fuel tank needed painting and internal repairs anyway)

Original:



Reproduction:



The deltabox combination lettering was all pink, where the original had the first letters of each word in blue. Very minor, but I did provide the below photo

Original:



Reproduction:



But these were only small issues and not something I wanted to make you guys make, paint and send a whole new kit over for, so I didn't mention them. The nose fairing was the only issue but you guys replaced that without charge to me. The original one is still sitting on a shelf at @Grasshopper 's place where I left it.

Here's the bike with the fairings on - please excuse the non matching fuel tank and mirrors, I never got it beyond that point... the bike is in the care of @GreyImport and will be in its full glory once he gets through his thousand other projects










More than happy to change my previous 'avoid' recommendation. Maybe you'll see me again as a customer, I have a new paint scheme in mind for current ZXR250